FAQs

1. How to place an order at satterfield.store?

You can easily place an order online at satterfield.store by selecting your favorite product, selecting the size, quantity and clicking the “Add to Cart” button. Then, you just need to follow the instructions to complete the payment

2. How can I track my order?

After placing an order successfully, you will receive an order confirmation email with a tracking code. You can use this code to track the status of your order on our website or contact us if there are any problems.

3. How long does it take to deliver?

The estimated delivery time is approximately 7-15 working days from the date the order is shipped.

However, there will be cases that we cannot foresee such as weather conditions or logistical difficulties that may result in minor delays. Please allow extra shipping days for delivery. If there is a delay in shipping, we will contact you via email. In these cases, we will contact you.

4. Can I cancel my order?

To cancel or edit an order, please contact us at [email protected] within 24 hours of placing the order so we can attempt to stop the order before it ships. Please provide your order number for faster assistance.

5. How much does shipping cost?

Standard shipping is $6.99 for all orders.

6. What payment methods are accepted

The main payment methods we accept are Paypal, Payoneer.

7. How can I contact satterfield.store customer support team?

You can contact us via email: [email protected] or you can contact us via the Contact Us page.